Service Text Messages

SMS Terms & Conditions

Infrastructure Technology Solutions — CO Holdings LLC
Last Updated: June 26, 2026

1. Program Description

Infrastructure Technology Solutions ("I-T-S", a registered DBA of CO Holdings LLC) offers a service text-message program for customers who opt in. Messages are service-related only: support ticket updates, appointment and dispatch confirmations, and service or outage alerts. We do not send marketing or promotional messages.

2. How to Opt In

You opt in through our web form at https://app.i-t-s.org/signup by providing your mobile number and checking the SMS consent box. Consent is not a condition of any purchase or service. No text messages are sent unless and until you complete this opt-in.

3. Message Frequency and Cost

Message frequency varies based on your account and service activity. Message and data rates may apply, depending on your mobile carrier and plan. I-T-S does not charge for the text messages themselves.

4. Opt Out

You can opt out at any time by replying STOP to any message. You will receive one confirmation message and no further texts unless you opt in again.

5. Help

Reply HELP for assistance, or contact us at support@i-t-s.org or (610) 822-9901.

6. Carriers

Carriers are not liable for delayed or undelivered messages.

7. Privacy

Your information is handled in accordance with our Privacy Policy. Text-messaging opt-in data and consent are not shared with any third parties or affiliates for marketing or promotional purposes.